FAQs

If some troubles comes to You
Are gaming servers allowed?
ANSWER:

Of course, many of our clients use our servers for gaming purposes.

Where can I review your Terms of Service?
ANSWER:

Click here to see our Terms of Service.

Before I buy, can I test your network?
ANSWER:

Of course! Click on our About Page and either download our test files or get a Test IP.

Do you have a refund policy?
ANSWER:

After the first 72 hours all our services are non-refundable.

How can I back up data?
ANSWER:

Every plan includes our free back up service. Every day a snapshot of your container is taken and stored for three days.

Are custom plans offered?
ANSWER:

While custom plans aren't offered we encourage you to see the packages listed on our VPS page to see what works best for you.

What is the setup time for services?
ANSWER:

In a few minutes the VPS services are deployed and setup automatically.

What methods of payment are offered?
ANSWER:

We offer Visa, Paypal and Mastercard as methods of payment.

How do I access my VPS's control panel?
ANSWER:

Your SolusVM Control Panel can be accessed here.

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